At present we deliver to the U.K. only.
Some parts of the U.K. may incur an additional charge but we will notify you before orders are fulfilled.
Orders placed on a business day before 1pm will be posted the same day.
Business days are Monday – Friday, excluding public and bank holidays.
All delivery timescales are approximate and subject to availability.
The majority of deliveries require a signature to confirm receipt. Any delivery requiring a signature will not be left if a signature cannot be obtained. If a parcel is delivered to a neighbour or your local post office, there will be a card left telling you where it is.
All free basic rate and Signed For services are insured up to the value of £50. We can only refund/replace goods up to the value of £50 if the free basic rate or Signed For option is chosen. We recommend tracked Special Delivery for all orders over £50 as this covers goods up to £500 and is guaranteed next working day delivery.You should receive a confirmation email from us once your item has been shipped. Please contact us if you have any questions about your order. If your order has not arrived within 2 working days of the estimated delivery date, just contact us here quoting your order number.